Holiday Orders 2021

Due to the ongoing global pandemic, logistics companies and the global supply chain are suffering unprecedented delays and shortages. We appreciate your consideration and understanding when placing an order.

ORDER DEADLINES

In order to receive your order by December 25th 2021 you must order by:

  • NOVEMBER 22nd 11:59PM - For any made to order items. These items will ship in mid-december. 

  • DECEMBER 15th 11:59PM - In Stock items using Free Ground Shipping (5-7 Days)
  • DECEMBER 18th 11:59PM - In Stock items using FEDEX EXPRESS SAVER Shipping (1-3 Days)

LEAD TIMES

Made to order items take 4-6 weeks to manufacture.

In-Stock items take 2-5 business days to fulfil.  

Updated: 11/18/21 and subject to change.

HOLIDAY SHIPPING DELAYS (USPS, FEDEX, UPS)

We cannot guarantee any transit times regardless if you request and pay for expedited shipping services (such as 2-day or overnight). All carriers are experiencing unoprecendant levels of inconsistency in their shipping times. We do suggest that if you are concerned about receiving your order before December 25th. please consider purchasing expedited shipping to help increase the efficiency of your delivery. 

For the 2021 Holiday Season we will no longer be shipping with the USPS. Your package will arrive via UPS, FEDEX or DHL if International. Please see additional order terms and conditions prior to purchase.

If you experience an unexpected delay in receiving your package you must contact us and the carrier immediately to file a claim for further information. We can not redirect or alter the status of a package once it has left our facility. Orders over $150 in value will require a signature upon delivery. Please be sure to have someone available to sign at the expected delivery date.

IMPORTANT ORDERING NOTES

    • Any made to order items placed after November 22nd will not be fulfilled until late January of 2021. 
    • Any in-stock orders placed after December 18th 11:59 PM PST will be fulfilled in January of 2020. 
    • WE CAN NOT GUARANTEE DELIVERY DATES OR TRANSIT TIMES.
      • Due to the increased volume of online orders within the USA shipping carriers such as USPS, FEDEX, and DHL may delay your shipment without notice. Doublemoss can not guarantee delivery dates or transit times as this is outside of our control once the item leaves our facility. Be sure to keep track of your order by signing up for notifications directly from your shipping carrier of choice. If you are concerned you may not receive your package in time we suggest you select the option for Priority Shipping at checkout. Additional charges may apply.

GIFT GUIDE

Shopping for someone else? Here are some ideas on how to make it more seamless for you and your loved one to receive a gift from Doublemoss. 

Q: I don't know my loved ones ring size? 
A: Here's an idea; 

Q: I am not sure of their style or taste?
A: 
Give the gift of choice by purchasing a digital gift card for your loved one to select their favorite style. Just wait until you see their reaction when they receive our beautifully packaged fine jewelry.