Order Terms and Conditions

Orders may be placed online exclusively at www.doublemoss.com.

All of our fine jewelry is made to order. All sales are final no returns. 

Once an order has been placed we are not able to cancel or modify your order.

We reserve the right to refuse sales or cancel orders placed by a customer in violation of this sites terms of service or as otherwise determined by Doublemoss LLC.

Our fine jewelry is custom made to order in Los Angeles, CA. We must receive full and total payment at the time your order is placed. Orders go into production once payment has been received. Fine jewelry orders take approximately 3-4 weeks to produce. Should you need your order sooner, it may be possible to rush your order for an additional fee. You may note your rush request in the comments section of your order or contact us at orders@doublemoss.com with your order # and name. If a rush is possible, one of our associates will reach out to you with the cost of the rush fee and your credit card used for your order will be charged.

Promotional Code Terms and Conditions:

  • Promo codes may be for used only for a limited time as specified by the details of each promotion.
  • Promo codes cannot be applied to previously placed orders.
  • Promo codes that offer a percent off can be used in combination with free shipping promo codes, but cannot be combined with other percent off promo codes.
  • Promo codes are not transferable or redeemable for cash or credit.
  • Certain products may be excluded from promo codes. See the specific details of the promo code for excluded products.
  • Doublemoss LLC reserves the right to refuse usage of any promotional codes by any customer that it deems may be mis-using, tampering, re-using any promotional code.