Frequently Asked Questions
- All sales are final. Due to the handmade nature of our products we do not offer returns or refunds.
- Exchanges are accepted under certain conditions. Please read our full conditions of sale policy here.
- Prices listed exclude any applicable tax, duties or shipping.
- Additional Terms & Conditions apply. Please see our full order policy prior to purchase by clicking here.
Made to Order vs. Quick Ship
Quick Ship. These items ship in 1-3 business days. We keep our best selling products and popular sizes in stock ready for you. How do you know its in stock? It will say "Quick Ship" at the beginning of the product description.
Made to Order. Requires 2-4 weeks for us to produce the item just for you. That's right we are hand making this and with our obsession of quality craftsmanship and our meticulous sourcing of the highest grade materials, that can take us some time.
We provide this information to you as a brief summary of our full conditions of sale policy which you can review here. We reserve the right to change this policy and any other policy on our site without notice to you.